Frequently Asked Questions
Shipping & Delivery
Do you offer free shipping?
Yes! We offer free shipping on all orders worldwide! There are no hidden costs at checkout.
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery usually takes 7-15 business days depending on your location. You'll receive a tracking number once your order ships.
Do you ship internationally?
Yes, we are currently shipping worldwide.
Product Information
Keep your bathroom clean and hygienic with this 2-in-1 smart trash can and disposable toilet brush system. The press-open trash can makes disposal quick and hands-free, while lifting the brush handle automatically opens a lid to reveal a fresh disposable brush head. Each head comes pre-loaded with a cleansing solution to fight stains, odors, and bacteria. After use, simply toss the brush into the built-in trash—no mess, no germs, no dripping. Compact, convenient, and hygienic, it’s the easiest way to keep your toilet spotless every time.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied, you can return your item within 30 days of delivery for a full refund. See our Return Policy for full details.
What if my item arrives damaged?
If your item arrives damaged or defective, please contact us immediately at support@aurova-shop.com with photos. We'll arrange a replacement or full refund at no cost to you.
Payment & Security
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal. All payments are processed securely through Shopify's encrypted payment system.
Is it safe to shop on your website?
Absolutely! Your payment information is encrypted and secure. We never store your credit card details. All transactions are processed through Shopify's secure payment gateway.
Contact Us
How can I contact customer support?
You can reach us at support@aurova-shop.com. We typically respond within 24 hours during business days.
Can I track my order?
Yes! Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.